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FAQ
Find the answers for the most frequently asked questions below.
Where are the exam credits needed for CIS/CIT Certification?
Click Here to be taken directly to the product. Alternatively, you can locate it the exam credits by following the steps below.
- Visit Shop.ipc.org
- Search for Certification Exam Credit Funds
Payment Options
You can place your order using Master Card, Visa, American Express, or Discover. If you'd like to purchase via a purchase order or wire transfer please contact us at 1+847 615 7100 or via email to Contact.Us@ipc.org
How do I Access My Courses?
Visit our IPC EDGE How-To page.
Emails Are Not Being Received
90% of these issues are related to your email spam filters. Check your Junk folder as well as any E-Mail Security software your company may employ. Also, confirm that the email was entered correctly.
If these steps don't resolve the issue, contact us at cqidesk@ipcinc.atlassian.net.
What are Modalities
IPC offers different instructional modalities to suit participants with different needs and preferences. This program is available in the following modalities:
Online-self-paced: Participants can access course materials on the IPC EDGE Learning Management System at any time and complete them at their own pace. However, organizations may set completion deadlines, as well as monitor the progress of the participants they register for a course.
Face-to-face Instructor Led (F2F): Instructors can stream course materials from the IPC EDGE Learning Management System at any time for presentation to a group of participants in a classroom setting. Participants receive access to the same version of the course in order to take assessments and follow along with the lesson if desired by the instructor or organization.
Face-to-face Instructor Led courses may only be purchased and taught by Certified IPC Trainers (CIT)
How do I Transfer Vouchers
Visit our IPC EDGE How-To page.